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How do I return an item?

Please contact customer service for more information on returning an item. Thank you.

Refund/Return Policy:

We accept returns for exchange or refund 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer an exchange or store credit only.

If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.

Refunds are contingent upon inspection of item(s) once we receive it.


Customer is responsible for all shipping costs if seller is not at fault.

Contact Information:

Hannah's Caramel Apples
3939 East Camelback Rd.
Phoenix, AZ  85018
Customer Service:  602-955-3030